Astor and the Joint Commission
Astor is accredited by The Joint Commission, the nation's preeminent standards-setting and accrediting body in health care.
Since 1951 The Joint Commission, an independent, not-for-profit organization has maintained state-of-the-art standards that focus on improving the quality and safety of care provided by health care organizations. The Joint Commission's comprehensive process evaluates an organization's compliance with these standards and other accreditation or certification requirements. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization's commitment to meeting certain performance standards. To earn and maintain The Joint Commission's Gold Seal of Approval™, an organization must undergo an on-site survey by a Joint Commission survey team at least every three years.
Accredited For Over 25 YearsIn 1974, Astor was one of the first mental health facilities for children in the country to receive accreditation by the Joint Commission. Astor has been accredited for over 25 years!
The Joint Commission has featured Astor in its publication "Benchmark" as a leader in the use of Evidence-based Practice and Outcomes Management:
As a result of its focus on evidence-based practice and outcomes management, Astor has improved clinical outcomes, as well as client and family satisfaction. The staff is also better trained and equipped to provide the best possible care.
Astor has also been featured in "Benchmark" as a case study in its approach to improving efficiency and performance:
Using Lean/Six Sigma, Astor improved the efficiency of its hiring process and enhanced communication regarding hiring throughout the organization. Staff became more familiar with Lean/Six Sigma methodology and the benefits of using such an approach.
The public may contact the Joint Commission's Office of Quality Monitoring to report any concerns or register complaints about a Joint Commission accredited health care organization by calling 800.994.6610 or emailing email@example.com.