Open Minds - August 6, 2020
The session, “So, How’s That 2020 Strategic Plan Going” provided some great perspectives from the field including Yvette Bairan, chief executive officer of Astor Services. Jeff Silverman, chief marketing and sales officer of Qualifacts and the session moderator, opened with the results of a new national survey conducted by Qualifacts and the National Council For Behavioral Health.
Some key takeaways—an estimated 60% of behavioral health services are being delivered virtually right now and 64% of provider organization executives reported a decrease in revenue due to the pandemic. And, 70% of responding executives believe that a large proportion of services will continue to be virtual after the pandemic ends. However, executives identified the need for state and federal regulatory changes to allows services to continue to be delivered by video and audio platforms with the expanded definition of eligible consumer locations.