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Astor Corporate Compliance Program

This plan demonstrates our
strong commitment to honesty,
responsibility and appropriate conduct

Program Overview

Astor Services is committed to maintaining high ethical standards and complying with all applicable laws in the delivery of health care services throughout our programs. Our Compliance Program supports the Agency’s vision, mission, and values by promoting responsible, transparent, and lawful operations.

 

image of Astor's Rhinebeck location

Purpose of the Compliance Program

Astor Services has adopted its Compliance Program to help prevent, detect, correct and respond to fraud, waste, abuse, and other compliance concerns. The Program is designed to align with applicable Federal and New York State requirements, including Medicaid compliance standards, false claims laws, whistleblower protections, and health care fraud prevention guidance.

Additional information about relevant Federal and State laws, including False Claims Acts, whistleblower protections, and potential penalties or sanctions, is included in Appendix A of the policy linked below.

The purpose of this Program is to organize the Agency’s resources to identify payment discrepancies, detect inaccurate billing, and resolve issues as quickly and efficiently as possible. It also establishes checks and balances to help prevent similar issues from recurring.

 

Program Benefits

Benefits of our Compliance Program include
but are not limited to the following:

  • Demonstrates to the employees and the community at large our strong commitment to honesty, responsibility, and appropriate conduct.
  • Develops a system to encourage employees to report potential problems that may be detrimental to clients and the Agency.
  • Develops procedures that allow for a thorough investigation of alleged misconduct.
  • Develops procedures for promptly and effectively conducting internal monitoring and auditing which may prevent non-compliance.
  • Through early detection and reporting, minimizes risk to the Agency and reduces exposure to civil damages or penalties, criminal sanctions, or administrative remedies.

 

Need to report a compliance concern?

Call our Corporate Compliance & Privacy Hotline at 1-866-293-0031
(dial *67 before the number to remain anonymous)

Employees who raise concerns in good faith are protected under Astor’s Non-Retaliation/Non-Intimidation Policy. You can also contact the Compliance/Privacy Officer anytime for guidance or support.

 

Astor Services
Attn: Jennifer LaBarbera
Deputy Director of QA/QI, Client Risk, & Compliance/Privacy Officer
6339 Mill Street, Rhinebeck, NY 12572

Phone:  845-768-2895
Email:    jlabarbera@astorservices.org

To read the entire Corporate Compliance Plan, click this link:
Astor’s Corporate Compliance Plan(PDF file, 53 pp.) [1/2026]

 

HIPAA Privacy Practices

Notice of Privacy Practices in accordance with the Health Insurance Portability & Accountability Act (HIPAA)

Notice of Privacy Practices – English (PDF)

Notice of Privacy Practices – Spanish (PDF)

 

FERPA Bill of Rights

Notice of Parents’ Bill of Rights and the Family Educational Rights and Privacy Act (FERPA)

Notice of Parents’ Bill of Rights – English (PDF)

Notice of Parents’ Bill of Rights – Spanish (PDF)